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2 articles
ServiceNow API Security Configuration: Access Controls, ACLs, and Endpoint Hardening to Prevent Zero-Auth Exposure
The ServiceNow API breach highlights the risk of zero-auth API endpoint exposure in SaaS ITSM platforms. ServiceNow's platform provides granular access control mechanisms — ACLs, application scope policies, and API gateway controls — that, if properly configured, limit the blast radius of similar incidents. This guide covers the core security configuration for ServiceNow REST APIs.
ServiceNow Security Assessment: Auditing API Exposure and Access Control Configuration
Following the ServiceNow API breach, organisations should conduct a targeted security assessment of their ServiceNow instance, focusing on API endpoint exposure, unauthenticated access paths, ACL configuration, and service account privilege scope. This assessment guide covers the key checks and how to perform them without specialist ServiceNow security tooling.